Term and Condition
Terms and Conditions for Aunt Vilis Pizza
Effective Date: 20 November 2024
Welcome to Aunt Vilis Pizza’s website (www.auntvilis.com) and Android web app. These Terms and Conditions govern your access to and use of our services. By using our platform, you agree to abide by these terms. If you disagree with any part of these Terms, you must not use our services.
1. Definitions
- “We,” “Us,” “Our”: Refers to Aunt Vilis Pizza.
- “You,” “Your”: Refers to the user accessing our website or app.
- “Platform”: Refers to the website (www.auntvilis.com) and the Android web app.
2. Eligibility
You must meet the following criteria to use our services:
- Be at least 18 years old or have parental/guardian consent to use the platform.
- Possess the legal capacity to enter into binding agreements.
3. Use of Services
- The platform is intended for personal, non-commercial use.
- You agree not to engage in unlawful or harmful activities, including hacking, phishing, or attempting to disrupt the platform’s operation.
4. Orders
4.1 Placing Orders
- Orders can be placed via our website or Android app.
- Ensure that all details, including delivery address and contact information, are accurate to avoid delays or failed deliveries.
4.2 Order Acceptance
- Aunt Vilis Pizza reserves the right to accept, decline, or cancel orders at its sole discretion.
- You will receive an order confirmation upon successful placement.
4.3 Payments
- Payments must be made online via the approved payment methods available on our platform.
- We use secure payment gateways to process transactions and do not store your payment details.
4.4 Delivery
- We strive to deliver within the estimated timeframe but cannot guarantee it due to unforeseen circumstances.
- You are responsible for ensuring availability at the provided delivery address.
5. Cancellations and Refunds
5.1 Cancellations
- You may cancel an order before its preparation begins. Cancellation requests should be made promptly by contacting our support team.
5.2 Refunds
Refunds are available in the following cases:
- Orders canceled before preparation starts.
- Incorrect, damaged, or defective items delivered.
Refunds will be processed within 5-7 business days to the original payment method.
6. Intellectual Property
- All content on the platform, including text, images, logos, and software, is the intellectual property of Aunt Vilis Pizza or its licensors.
- You may not copy, modify, distribute, or use our content without prior written consent.
7. User Accounts
- You may need to create an account to access certain features.
- You are responsible for maintaining the confidentiality of your account credentials and are liable for activities under your account.
- Notify us immediately if you suspect unauthorized access to your account.
8. Limitation of Liability
- Aunt Vilis Pizza is not liable for:
- Delays caused by factors beyond our control, such as weather or traffic.
- Losses or damages resulting from your use or inability to use our platform.
9. Privacy Policy
Your use of our platform is governed by our Privacy Policy. By using the platform, you consent to the collection and use of your data as described in the Privacy Policy.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external websites. Use them at your own risk.
11. Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and the effective date will be revised. Continued use of the platform constitutes acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Gandhinagar, Gujarat.
13. Contact Information
For questions, concerns, or support, please contact us:
Aunt Vilis Pizza
Adalaj, Gandhinagar, Gujarat 382421
Phone: +91 6352926240
Email: support@gmail.com
Thank you for choosing Aunt Vilis Pizza. Enjoy our delicious vegetarian pizzas delivered straight to your doorstep!